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Privacy Policy

Little Brother Appliance Services ("we", "our", "us") respects your privacy. This policy explains what personal information we collect through this website and our service, how we use it, and the choices you have.

We collect the details you provide when you contact us — such as your name, mobile number, area, and a description of your appliance issue — solely to respond to your enquiry and arrange a service visit. We do not sell your information to third parties.

If you have any questions about how your data is handled, contact us at service@littlebrother.co.in.

Terms & Conditions

These Terms govern your use of the Little Brother Appliance Services website and our repair services. By contacting us or booking a service, you agree to these Terms.

Little Brother Appliance Services is an independent third-party appliance repair business based in Chennai, Tamil Nadu, India. We are not an authorised service centre, partner, agent or representative of any appliance brand or manufacturer.

While we take all reasonable care, Little Brother is not liable for indirect or consequential losses arising from appliance breakdown. Our maximum liability for any service is limited to the amount paid for that particular service.

Refund & Cancellation Policy

Visit and diagnostic charges are payable once a technician has inspected your appliance, whether or not you proceed with the repair. Spare-part costs are quoted before any work begins.

If a repair fails within the stated warranty period for the same fault, we will re-attend at no additional labour charge. To cancel a booking, please call or WhatsApp us before the technician is dispatched.